Box Office Hours

Regular Box Office hours are 10am–5pm Monday through Saturday.
For ticketed events, box office will remain open until start of event for in-person ticket purchases only.

The box office will re-open 2 hours prior to each show.

For ticketed events, Box Office will re-open 2 hours prior to event for in-person ticket purchases only.

Online ticket sales will not be available 4 hours prior to the start of each event.
Within this window please call or visit our Box Office to reserve your tickets.

Payment Methods

We accept cash, check, Visa, MasterCard, American Express and Discover.


All tickets are non-refundable.

All tickets are non-refundable. If you are unable to attend your event, you are able to donate the value of your tickets to Acadiana Center for the Arts. You may donate your ticket(s) up until 2 hours prior to show time.

Inclement Weather Policy

It is rare for a performance at Acadiana Center for the Arts to be canceled due to inclement weather, but in the case that a show is canceled, we will post information on our social media and will make every effort to contact all affected ticket holders.

Authorized Ticket Sellers

Acadiana Center for the Arts Events

Acadiana Center for the Arts is the only authorized ticket seller for events at AcA. Please be aware that event tickets purchased from a source other than the aforementioned may be counterfeit and in such cases may not be honored for admission. Acadiana Center for the Arts is not responsible for third party resell tickets. Tickets for AcA events can be purchased online at or in-person at the Acadiana Center for the Arts Box Office.

Heymann Performing Arts Center Events

For Heymann Center hosted events, the only authorized ticket seller will be or the Heymann Center box office.

Ticketing Fraud

Please exercise caution in making ticket purchases and protect yourself from ticket fraud.

Ticket resellers: Please note that we will quarantine any orders placed by suspected resellers, and may require additional information before releasing any quarantined orders. Acadiana Center for the Arts reserves the right to cancel orders placed by suspected ticket resellers.

If you have questions regarding authorized sales or ticketing policies, please contact us at 337-233-7060.

Lost Tickets

Don't worry! If you lose your tickets, visit the box office in person and they can reprint your tickets once for no fee.

Infant Friendly Events

Many events at Acadiana Center for the Arts are specifically designed for families and we encourage you to enjoy these events with your children. Children UNDER two years of age and seated on a parent's lap may enter the theater without a ticket. Children two years and older must have a ticket to attend any event.

Parental Guidance

For events not specifically geared for young audiences, parents are asked to use discretion when bringing children. If children are disruptive to other patrons during a performance, parents may be asked to leave the theater with their child.

Some shows may contain mature content, language or themes. As a parent, you are the only person qualified to determine what is appropriate for your child. To help you make an informed decision, we encourage you to seek additional information. If you still have questions, email us and we'll try to help.

PLEASE NOTE: No one admitted under the age of 13 without a parent or guardian


We attempt to begin all performances on time as indicated on your ticket. Latecomers will be seated at the discretion of the house manager, based on the specifications of the performance company.


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